Garanti
Igihe cya garanti: Umwaka umwe.
Horsent yiyemeje igipimo cyatsinze ibicuruzwa byacu byose ntibizaba munsi ya 99%.
Serivisi yo kwagura garanti: Inkunga ifarashi imyaka 2 ya serivisi yo kwagura garanti (imyaka 3 ya garanti)
Serivisi ya RMA
Mu minsi 30 uhereye umunsi watangiriyeho ibicuruzwa, Horsent itanga serivise yo kugusubiza ibicuruzwa mugihe hari ibitagenda neza mubigaragara cyangwa mumikorere binyuranyije namasezerano cyangwa amasezerano hagati yacu nkuburyo bukurikira:
1. Abakiriya basaba kugaruka.
2.Gusuzuma na serivisi ya serivisi ya Horsent.
3. Gusubiza ibicuruzwa bijyanye na Horsent
4. Gutanga ibicuruzwa bishya kubakiriya
Icyitonderwa:
1.Horsent izatanga ikiguzi cyimizigo yimpande zombi.
2. Abakiriya bagomba gukoresha paki yumwimerere kugirango basubize ibicuruzwa kuri Horsent, bitabaye ibyo abakiriya bagomba kwishura ikiguzi cyibyangiritse mugihe cyo gutanga.
3. Iyi serivisi ntabwo ibereye ibicuruzwa byamamaza.
TOP FAQ ：
- Reba Niba sock ari nzima.Nyamuneka gerageza ukoresheje ikindi kintu gikoraho.
- Reba isano iri hagati ya Power Adapter na touchscreen.
- Reba niba insinga ya Power yicaye neza muri sock ya Power Adapter.
- Menya neza ko umugozi wibimenyetso uhujwe neza.
- Niba ecran ya ecran iri muburyo bwo gucunga ingufu.Gerageza kwimura imbeba cyangwa clavier.
- Reba niba ibisohoka muri mudasobwa biri mubisobanuro bya ecran.Cyangwa nyamuneka reba OSD.
-I ecran ya LCD igizwe na miriyoni ya pigiseli (ibice by'amashusho).Inenge ya pigiseli ibaho iyo pigiseli (mumutuku, icyatsi, cyangwa ubururu) igumye yaka cyangwa ihagaritse gukora.Mu myitozo, pigiseli ifite inenge ntigaragara cyane mumaso.Ntakintu na kimwe kibangamira imikorere ya ecran.Nubwo twashyizeho umwete kugirango tunonosore umusaruro wa ecran ya LCD, ntamuganda numwe ushobora kwemeza ko panne yayo yose ya LCD izaba idafite inenge ya pigiseli.Horsent ariko azahana cyangwa asane LCD ecran niba hari pigiseli nyinshi zirenze izemerwa.Reba politiki yacu kubijyanye na garanti.
- Hamwe nogukoresha ibikoresho byoroheje.Menya ko nahanagura bidasanzwe kuri touchscreen irashobora kuba irimo ibintu byangiza.Kuramo umugozi w'amashanyarazi kuri ecran ya ecran mugihe cyoza, kubwumutekano wawe.
.Inganda zikora kuri ecran ntoya ni uko umwobo uzamuka uri kuri mm 100 x 100 mm cyangwa 75 mm x 75 mm.Kuri disikuru nini, kurugero, 32 ", hari imyobo 16 yo kwishyiriraho, 600 mm x 200 mm kuri mm 100.
Uzakuraho garanti niba urenze kashe ya garanti.Ariko niba ugomba kumena kashe, urashobora kutwandikira kugirango tugufashe.
- Reba niba USB Cable yicaye neza muri sock.
- Reba niba software ikora ya software ikora neza.
-Iyo uhujwe na mudasobwa ya Windows 7, 8.1, na 10 cyangwa nyuma yaho, ecran ya ecran irashobora kwerekana 10 gukoraho icyarimwe.Iyo uhujwe na mudasobwa ya Windows XP, kwerekana ecran yerekana raporo imwe.
-I ecran ya LCD ikozwe nubuhanga buhanitse.Ariko, mubihe bidasanzwe, urashobora kubona ingingo yumukara cyangwa ingingo zumucyo (umutuku, ubururu, cyangwa icyatsi) zishobora kugaragara buri gihe kuri ecran ya LCD.Ibi ntabwo ari imikorere mibi kandi biri mubikorwa byo gukora LCD.Niba kandi utaranyurwa na ecran yawe bitewe numubare uwo ariwo wose wa pigiseli yapfuye, urashobora kutwandikira kubindi bisobanuro.
- Yego.Turashobora gutanga ibyerekanwa bitarimo amazi cyangwa amashanyarazi.
Ukeneye ibintu bisanzwe byafunguye Frame Touch Screen, byashizweho kugirango byinjizwe byoroshye mumazu ayo ari yo yose.Reba kuri classique Gufungura Frame Gukoraho Mugaragaza ibisobanuro birambuye.
Turacyakeneye ubufasha?Twandikire.
